We are currently experiencing high volumes of applications, search requests, email enquiries and telephone calls. Please bear with us whilst we work through these. If you are unable to get through to us on the phone, please leave us a voicemail as we aim to get back to you within an hour. If you have left a voicemail, please wait for us to call you back. Due to the current high volumes of workstreams, it may take us longer to respond to any general enquiries sent in via email. Applications can still be submitted via our online system, email address firstname.lastname@example.org or by post. Please call the office on 01634 331133 to book your site inspections - we may miss your request if sent in by email and we need to ask questions relating to the ongoing COVID-19 situation to keep yourselves and our surveyors safe.
NEW! LABC launch a new advice website for homeowners
LABC have launched a new website called "LABC Front Door" which is for homeowners looking for general advice relating to building control regulations and guidance to help you plan for your next home improvement project. You can find out who your local authority building control team are, you can search for advice by choosing your project e.g. conservatory or bathroom or windows and doors to name just a few...! There is information to help you choose your builder / contractor and more details about the Government Competent Persons scheme for those professionals who can certify their own work. "Ask Anna" is where you will find the frequently asked questions area and you can email your question to "Anna" if you can't find the answer you are looking for. LABC Front Door can also be accessed via Twitter, Facebook and Instagram. We would love to hear of any feedback that you have on this new resource, please use our Contact Us webform or email us at email@example.com.
COVID-19 (Coronavirus) Statement
As lockdown restrictions are easing STG would like to reassure all customers and clients that the Partnership will continue to take all the necessary steps to ensure that our services will continue to operate and that we deliver our services effectively, while protecting the health and well-being of our employees and their families.
We will be continuing to monitor the situation on a daily basis to further ensure that we are operationally as close to ‘business as usual’ as can reasonably be expected. This will obviously be guided by the evolving advice from the government and other official sources.
Our online application and payment services continue to operate normally, and we will continue to be fully contactable by telephone and email.
The safety of our staff is paramount. In line with government guidelines, across our Partnership, we are encouraging colleagues to minimise unnecessary travel and to conduct meetings remotely where possible. In addition, we are reinforcing the absolute need to observe recommended hygiene and close contact practises including at client site locations and enforce self-isolation where necessary.
We are continuing to maintain a reduced presence in our main office in Rochester. The majority of our administration team and surveyors will continue to operate from home in order to improve our resilience.
We will continue to attend site to carry out inspections/ meetings taking the necessary extra health precautions required, but where appropriate we are making use of other verification/communication/recording methods to ensure we can continue to provide our services. Please be aware that when requesting a site visit, we will be asking additional questions in respect of the health of the people we will be in contact with, this is voluntary rather than compulsory.
Following the advice announced on Monday 19 July 2021, we are still encouraging any visitors to the office to scan the QR code or provide details. This is voluntary rather than compulsory, however, our aim is to ensure our team and customers health and wellbeing is of paramount importance.
In this fluid and uncertain situation that we all find ourselves in, we look forward to continuing working with you and trust you all remain in good health.
As the local authority building control, we are responsible for inspecting a structure notified to us as dangerous. We can be notified by members of the public, other council departments or even by the police and fire service whilst they are in attendance.
Our dangerous structure investigations can range from leaning walls and falling tiles to vehicles impacting buildings or fires causing structures to collapse.
One of the more recent dangerous structures we attended was an explosion at a residential property. It is believed to have been caused by an aerosol too close to a candle. The impact shown in the site photographs is devastating - see below in download documents section for three examples.
Successful Prosecution of Building Regulations Contraventions
STG Building Control Partnership has prosecuted a Medway builder, Lee Goodearl of KG Builders Ltd, under Section 35(1) of the Building Act.
The case was taken to Medway Magistrates’ Court and Mr Goodearl failed to attend court and the case was proved in his absence.
The extension he was constructing had a number of contraventions:
- Roof was not fixed to the main building correctly
- Manhole have been built over as opposed to being relocated as requested and no build-over agreement obtained
- Roof tiles were unsuitable of the pitch of the roof
- Incorrectly insulated particularly within roof and floor
- Dangerous electrical installation and not compliant with manufacturer’s guidance
The court fined Mr Goodearl £10,000 and ordered him to pay costs of £841 and a victim surcharge of £170, totalling £11,011.
Cllr Jane Chitty, Medway Council’s Portfolio Holder covering Enforcement, said: “All building works must meet regulations in order to protect the safety of our residents. I am appalled that in this case the builder deliberately abused the trust of his customers and took payments throughout the works which have left them out of pocket and with works in contravention of the Building Regulations. I would encourage anyone who has any doubts over whether building works have been completed to the required standard to contact building control to report their concerns.”
STG Socials and Fund Raising
Throughout the year, STG officers take part in several events to raise money for charity, whether they are organised internally or externally. For those events we organise in the office, we choose a different charity for different events.
Although 2020 saw big changes in the way the world worked, we continued to work and keep up with our charitable events. We adapted the way we held our events and raised lots of money for our chosen charities. We raised £130 for Epilepsy Research UK, £325 for MacMillan Cancer Support, £82 for Mind and £377 for The Royal British Legion. All in all, we raised just under £1000 for charity last year! Thank you to everyone who took part.
We're getting ready to start fundraising again in 2021 - updates to follow...
Check out this section regularly for what is coming up and ways you can donate to our chosen charities if you would like to!
Medway Council - Regeneration
As one of STG Building Control’s Partner Local Authorities, Medway Council’s strategy for improving the area for the benefit of all residents, workers and visitors is through a substantial regeneration programme. Please see the below attachment of the regeneration sites entitled "Putting Medway on The Map" and why Medway is a great place to live, work and visit.
- Explosion damage to property on site in the evening with the fire brigade
- Photo of the damage from the inside
- Putting Medway on The Map
- Review of the damage to the property the next day
06/09/2021Drying out buildings
06/09/2021Part Q – security of windows
06/09/2021Building Regulations and balconies