NEW! LABC launch a new advice website for homeowners

LABC have launched a new website called "LABC Front Door" which is for homeowners looking for general advice relating to building control regulations  and guidance to help you plan for your next home improvement project.  You can find out who your local authority building control team are, you can search for advice by choosing your project e.g. conservatory or bathroom or windows and doors to name just a few...!  There is information to help you choose your builder / contractor and more details about the Government Competent Persons scheme for those professionals who can certify their own work.  "Ask Anna" is where you will find the frequently asked questions area and you can email your question to "Anna" if you can't find the answer you are looking for.  LABC Front Door can also be accessed via Twitter, Facebook and Instagram.  We would love to hear of any feedback that you have on this new resource, please use our Contact Us webform or email us at

Coronavirus Update

We are working hard to keep under review our processes and adapt as required during the pandemic. The health and safety of our staff and customers remains our priority and our surveyors are fully equipped with relevant PPE (Personal Protective Equipment) when making site visits and are mindful of the current government guidelines.  Following Government guidelines to limit contact we introduced a risk-based approach to site inspections which will enable virtual inspections where appropriate and possible.  Our flexible working policy and the actions we have taken internally helps us to minimise the risk of the virus being spread.  This means that STG is in a good position to carry on providing our statutory function during this challenging and unpredictable time. 

The majority of our team are based at home, and should the Government introduce a complete lock-down do not leave any voicemail messages but send all enquiries to our main mailbox which will be monitored during office hours.  

Thank you in advance for your patience and understanding during these unprecedented times. 

As of Monday 2 November 2020:
The following measures have been implemented to ensure as limited disruption to our customers as is possible until the Government advises us that business practices can return to normal:

Applications for building control services should be submitted, as usual, preferably using our portal at .   Where possible, we would ask that you pay online at the time of submission, so as not to delay the processing of your application.   

NB:     Should the Government introduce a complete lock-down then only those applications which have been submitted online, with a payment and plans (where applicable) will be able to be processed.

Our plan checking service is continuing as normal.  We will ensure that we respond to you quickly to either issue an approval or request further information in order to be able to issue an approval.  Please ensure you have provided an email address.
To ensure the health and wellbeing of our staff and those who they will come into contact with we are amending our approach to site work which will be risk assessed:

No physical site inspections will be carried out if social distancing cannot be maintained.
Where appropriate, we will carry out certain inspections virtually, working with trusted partners to ensure that we can obtain the necessary evidence to confirm compliance.

When booking these site inspections the technical administration team will be asking advising/asking the following:

There is limited access to our offices and customers must contact administration on 01634 331133 to arrange access.

 We appreciate that this will cause an inconvenience but we must abide by the Government guidelines until they advise that normal business practices can return.

Additional Advice:
For the latest advice from the Department of Health and Social Care and Public Health England can be found at


Successful Prosecution of Building Regulations Contraventions

STG Building Control Partnership has prosecuted a Medway builder, Lee Goodearl of KG Builders Ltd, under Section 35(1) of the Building Act.

The case was taken to Medway Magistrates’ Court and Mr Goodearl failed to attend court and the case was proved in his absence. 

The extension he was constructing had a number of contraventions:

The court fined Mr Goodearl £10,000 and ordered him to pay costs of £841 and a victim surcharge of £170, totalling £11,011.

Cllr Jane Chitty, Medway Council’s Portfolio Holder covering Enforcement, said: “All building works must meet regulations in order to protect the safety of our residents. I am appalled that in this case the builder deliberately abused the trust of his customers and took payments throughout the works which have left them out of pocket and with works in contravention of the Building Regulations. I would encourage anyone who has any doubts over whether building works have been completed to the required standard to contact building control to report their concerns.”


STG Socials and Fund Raising

Throughout the year, STG officers take part in several events to raise money for charity, whether they are organised internally or externally.  For those events we organise in the office, we choose a different charity for different events. 

This year has been very different to what we are all used to, but we are aiming to continue with our fundraising efforts for different charities.  So far we have donated £130.00 to Epilepsy Research UK.   Commencing on Monday 21 September 2020, we held our very first socially distanced week long coffee morning to raise funds for MacMillan Cancer Support.  Everyone was involved, whether they baked, faked or ate!  We raised £325 this year - our highest yet.  Photos can be found on our twitter account.

We held a Halloween fundraiser this year in support of Mind and raised £82.

Our final fundraiser of the year is our annual Festive Fun Fundraiser.  This year, The Royal British Legion was our chosen charity and we have raised £377 over the festive week (7-11 December 2020). If you would like to donate, please click on our justgiving page.  Thank you

Check out this section regularly for what is coming up and ways you can donate to our chosen charities if you would like to!


Medway Council - Regeneration

As one of STG Building Control’s Partner Local Authorities, Medway Council’s strategy for improving the area for the benefit of all residents, workers and visitors is through a substantial regeneration programme. Please see the below attachment of the regeneration sites entitled "Putting Medway on The Map" and why Medway is a great place to live, work and visit.



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