About STG
Our service is both innovative and progressive, helping our clients work with ever more complex building regulations to ensure their project is both sustainable and of the highest quality. We pride ourselves on not compromising on the quality of the service which is at the core of our partnership and believe we deliver a value for money and fully transparent service.
Formed in 2007, our partnership is built on expertise and true impartiality that only a Local Authority can deliver. The skills, knowledge and experience gained across public sector are essential in meeting the needs of our customers in a complex changing built environment.
Our vision
Our partnership will change the way you think about Local Authority Building Control. Never compromising on quality of service and providing true impartiality.
Our mission
STG seeks to provide innovative solutions to the building sector. We strive to grow our partnership with the honesty and integrity that is strengthened through our transparency.
Our core values
- Quality - We never compromise on quality in fulfilling our mission in delivering the best service possible.
- Impartiality - We exist to serve those who need our advice to make informed decisions, ensure their work complies and understand legislation.
- Transparency - Where our partnership is being upfront and visible about the actions we take and provides a work culture where employees rigorously communicate with their peers and exchange ideas and thoughts.
- Integrity - We believe that as a partnership we have moral obligations as well as commercial ones. We are committed to working as a partnership that focuses on treating others as we would hope to be treated - with honesty, fairness, integrity and abiding by our word.
Service response times and scope
Inspection requests & other communication matters
An individual Inspection Plan will be issued to our service users or their agent upon acknowledgement of the receipt of an application, which will contain the framework under which site inspections are to be carried out and will indicate information such as:
- Stages that require inspection
- Contact details for arranging an inspection
- Access for inspections
- Procedures for communicating the results of an inspection to the builder and applicant - this is by request only
- Completion Certificate
The following represents both statutory notification stages and other common stages of work that the Building Control Surveyor would intend to inspect on request, and which must be arranged by the person responsible for the building work (at least 1 working day notice required):
- Inspect all foundation excavations and oversite floor constructions
- Inspect all damp proof courses and membranes
- Inspect all floor constructions and principal structural beams
- Inspect all roof constructions
- Inspect all foul drains and principal surface water drains before covering over
- Inspect key work relating to access and facilities for disabled people
- Inspect key fire safety works
- Inspect works on completion
- Carry out other inspections whenever possible after making judgement on the perceived competency of builder and complexity of work
- All inspections are carried out in respect of notifications of statutory stages, other requests for advice and as necessary unprompted inspections
Other service responses:
We will endeavour to check plans and submitted calculations within 15 working days following receipt.
All other service responses will be prioritised based upon their level of risk.
Email or hardcopy written responses we aim to respond to within 20 working days where they relate to general building regulation matters on current live applications.
High priority responses:
(i.e. where they affect immediate health and safety issues, structural matters, fire safety, underground drainage issues etc) should be brought to the immediate attention of our office staff by telephoning 01634 331133.