What we do, and how we do it...
At STG we pride ourselves on providing a consistently high standard of service.
Our offices are based in the historic town of Rochester (Kent) with a team who are highly capable and experienced in working with compliance systems, processes and procedures.
Temporary Disruption to Service
Due to a financial system upgrade, we are currently unable to process any refunds. This is affecting the whole of Medway Council and the relevant teams are working to try to resolve this issue.
We apologise for any inconvenience this may cause.
COVID-19 (Coronavirus) Statement
The Government has announced that from Thursday 24 February 2022, the remaining domestic restrictions in England for COVID will be removed as we move to the next phase of living with COVID.
We will no longer be asking questions relating to COVID when booking your site inspections. However, to ensure we protect our staff, we ask that you contact us to rearrange your appointment should you become or believe you have COVID.
Further information can be found on the Government website.
Building Control
A partnership that delivers Local Authority Building Control throughout Kent for Canterbury City Council, Gravesham Borough Council, Medway Council and Swale Borough Council.
Our surveyors have many years' experience dealing with all types of projects, to ensure compliance with the Building Regulations and associated legislation.
Our aim is to be helpful and fully transparent so that you have the confidence and reliability in the quality of the service being delivered.
Consultancy Services
In collaboration with STG Consultancy we can deliver a full range of consultancy services including:
- SAPs
- EPCs
- Stock Condition Surveys
- Fire Risk Assessments
Opening Hours
Our office hours are as follows:
Monday - Thursday 08:30 - 17:15
Friday 08:30 - 16:45
Weekends and Bank Holidays - Closed
Our site inspections are usually carried out during office opening hours.
Hybrid Working Arrangements
Please note that we operate hybrid working arrangements which comprises of remote working and office-based working. Our surveyor team are not always in the office, so should you wish to speak with a surveyor, please phone the office on 01634 331133 to make an appointment in advance. We cannot guarantee that a particular person will be in the office if you come in without pre-arranging.
LABC Front Door
LABC have launched a new online tool to provide general advice and information for homeowners looking to make home improvements. See the "News" pages for further details or to skip straight to the website, click on the link to access the homepage of this new, useful and informative resource.