Please Note: As from 1 October 2012 we will no longer be returning paper copies of plans submitted with decision documents. Electronic copies of these approved drawings will be available in electronic format on request

Most construction work is covered by the Building Regulations. These are minimum technical standards set by the government and all but the most minor work carried out must conform to these standards

This guide will take you through the Building Control process. It is not a substitute for professional advice but aims to show how your project will be affected by the Building Regulations.

Did you receive the service you expected from us?

To improve we need to know what we are doing right but more importantly where we may be going wrong and look to improve this.

• If you feel you received good service let us know why it was good.
• If you received poor service tell us why you feel this, what was it that went wrong or didn't happen or could have been done better

Your feedback is important to us to ensure we are delivering the service we promised.

Please email Janine Boughton at janine.boughton@stgbc.org.uk putting "Service Feedback" in the Subject and giving details of the property address your comment relates to. All details given are dealt with confidentially. However, if you would like a response to the feedback you provide, please request this at the bottom of your comments.

Warranties

Since the launch in 2007, LABC Warranty has grown into a recognised warranty and regulatory service provider in the market providing national coverage to a local market. The combined use of Local Authority Building Control (LABC) with LABC Warranty offers a unique choice and ensures the best protection for social housing and shared ownership developments

For further information go to our warranty information page